Privacy Policy
Introduction
Welcome to cocomaze.lk. This privacy policy governs the collection, use, and disclosure of personal information of users who visit and interact with our website and engage with our Facebook and Instagram ads.
Information Collection
We may collect personal information from users, such as name, address, email address, phone number, and other relevant details. This information is collected when users voluntarily provide it to us during the registration process, order placement, or when contacting us for support. Additionally, we may collect information through cookies and similar technologies when users interact with our website or view our Facebook and Instagram ads.
Use of Information
The personal information we collect is used for the following purposes:
- Processing and fulfilling orders.
- Providing customer support and responding to inquiries.
- Communicating important information, such as order updates or promotions.
- Improving our products and services.
- Customizing and targeting our Facebook and Instagram ads.
- Complying with legal obligations.
We do not sell, share, or disclose personal information to third parties without explicit consent, except as required by law or for the purpose of order fulfillment (e.g., sharing address details with shipping providers). However, please note that Facebook and Instagram may collect and process personal information according to their respective privacy policies when users interact with our ads.
Data Security
We implement reasonable security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission or storage is 100% secure.
Third-Party Services
We may use third-party services, such as Facebook and Instagram, to process payments, manage shipping, analyze website usage, and serve ads. These service providers may have access to personal information as necessary to perform their functions. We recommend reviewing their respective privacy policies for more information.
User Rights
Users have the right to access, correct, and delete their personal information held by us. If you would like to exercise these rights or have any concerns regarding your personal information, please contact us using the information provided at the end of this policy.
Updates to the Privacy Policy
We reserve the right to update this privacy policy from time to time. Any changes will be posted on this page, and the revised date will be indicated at the top.
Please remember to consult with a legal professional to ensure compliance with the specific laws and regulations in Sri Lanka and Facebook and Instagram’s policies.
